There is an option to create the contact via our client area and add the privileges for that contact.
Privileges allow the contact to access the client area and manage selected services, access the billing area, or support area.
To create the contact, you need to:
Log in to your account and click on Account.
Then, under Menu, you need to click on Manage contacts.
There you see your contact list and you need to click on Add new contact.
Then you need to enter your contact details:
Below, you will see the privilege list where you can select the privileges of what you want to allow for your contact:
Once you do this, you need to click on Submit and your contact is created.
Note 1: Please do not use already used email addresses because the email address can't be used multiple times.
Note 2: if the contact makes an inquiry for updating main account details or contact privileges, we will not be able to help. We need to receive an inquiry from the main account owner.