Follow the steps below to perform Emergency Console activation.
Login to the Clients Portal;
At the top of the page select the “My Services > VPS” tab;
Press the “Manage” button;
Choose the “Emergency Console” button on the left;
Select how many hours you want to activate Web Console and press “Launch Emergency Console”:
Once the Emergency Console is launched, you will see the URL to the console.
There you will need to log in with your root user and its password.