Our Status Update Page is the central place where we share real-time and scheduled infrastructure information with our clients. It allows customers to stay informed about maintenance, migrations, service interruptions, and other technical events affecting our VPS platform.
Why We Use the Status Page
Because some technical operations have short notice or affect only specific infrastructure segments, we use the status page as the primary communication channel for:
Scheduled maintenance
Node hardware maintenance
Service interruptions or downtimes
Performance impacts on specific nodes
This ensures transparency and gives users an easy way to monitor ongoing activities that might affect their services.
What We Communicate
Whenever we publish an update, it includes:
What is happening
Whether it’s maintenance, a migration, or an issue
A brief description of the event
When it will happen
Scheduled start and end times
Time zone context
Which systems/nodes are affected
Node name
Impact level (e.g., short reboot, service unavailable)
Having this breakdown helps users understand exactly how their VPS might be affected and when normal service will resume.
Why We Don’t Always Send Emails
For short maintenance windows and malfunctions, we generally do not send email notifications because:
These events are usually brief and low-impact
Email overload can reduce the signal value of critical alerts
The status page gives up-to-date information without inbox clutter
Clients can always check the status page to see current and upcoming events in one place.
When Emails Will Be Sent
We send emails when we migrate servers to the new nodes. Usually, we do planned migrations for a specific number of servers, and we inform about the specific VPS and why we are doing the migrations.
The migration point is to do the balancing in the node (when the node is overloaded) or when we migrate the server to the new node with more modern, higher-speed technical equipment.
When the server is migrated to the new node, keep in mind that your server configuration, IP, or data will not be affected, and it will remain the same.